Where Can ScanSource Take You?

ShoreTel

ShoreTel Connect CLOUD IP Phone Solutions: ShoreTel designs and builds our own desk and portable IP phones to ensure that our customers always have ergonomically exceptional, fully-featured communication devices available....Learn more...

Polycom

If simple set up is important to you, Polycom has you covered! The Polycom® RealPresence Debut™ offers an easy, clutter-free video solution, set up in fewer than 90 seconds, and minimal IT support needed!

...Learn more...

ScanSource COM

Welcome to the Marketing Minute. No matter what you're looking to achieve, we're here to make you a Marketing Superpower. Start 2017 off right, and learn how to maximize your business plan by using it as a roadmap for creating an easily executable marketing plan designed for success....Learn more...

Recent Blogs from ScanSource Communications

ShoreTel Spotlight: Greg Aiken, Partner Marketing : Jessica Duvall
Plantronics Manager Pro v3.9 Offers Powerful Analytics Services : LaVonda Huskey
Six Tips for Successful Service Providers : Jennifer Clark

Customer Testimonials

  • “I would like to thank ScanSource for the excellent service we receive from ScanSource regarding the processing/shipment of our ShoreTel and miscellaneous equipment orders. We can count on our orders processing and shipping the day we place our order. Your stock levels have always been adequate to accommodate all our needs. Thank you for helping us better serve our customers.”

    Monica Plunk
    Administration Manager, Affiliated Communications


  • "ScanSource is one of my most valuable partners and a trusted advisor. They are very knowledgeable on their product lines and quick to respond. I know I can count on ScanSource when I need some advice or have a problem!"

    Joe Fiene, Sales Operations Manager with Zones, Inc

  • "Thank you for the quick response and world class customer service. You [Nora Rinke, sales rep] are one of the reasons why ScanSource is our go-to vendor."

    Carlo Bontigao, Logistics Coordinator with Solutionz Conferencing, Inc.

Tech Tip of the Month

Automatic license key requests sent from ShoreTel Director are not being delivered to ShoreTel Order Administration for processing. As a result, upon installation or upgrade, the administrators will not be able to obtain a system key using the online registration process.

This issue only impacts select builds of the Connect platform. All ONSITE releases prior to Connect are not impacted. In particular, the following Connect builds are impacted:

  • 21.74.5032.0 CR1
  • 21.75.1908.0 CR2
  • 21.75.4111.0 CR3

The issue has been fixed in build 21.75.7413.0 CR4 or later.

 

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