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Who?, What?, Why? and How?


Who needs to become Polycom Certified?

All resellers who wish to sell Polycom products are required to complete the Certification requirements to become certified. Our Certification Program is designed to give our channel partners the skills and ability to support end-user customers at the highest level of sales, service and support.

This includes:

  • Value-Added Resellers that buy directly from Polycom
  • National Resellers that buy directly from Polycom
  • Dealers that buy through Polycom's network of distributors

What certification levels exist?

Product Specialized

Advanced Technology Certifications


Why should resellers/dealers become Polycom Certified?

  • Recognition by Polycom as a dedicated reseller/dealer account
  • Customer credibility and recognition as a qualified representative of Polycom
  • Upgraded access to the Polycom Resource Center (PRC)
  • Participation in the Global Reach program
  • Useful sales and marketing tools, such as product updates, white papers, competitive comparisons and more
  • Use of Polycom logo, certification logos and product images
  • Access to Polycom technical & sales training resources
  • High-quality support from Polycom sales staff
  • Discounted demonstration equipment
  • Access to Polycom’s industry-leading Voice, Video, Data and Web Collaboration product lines
  • Access to Polycom's weekly newsletter, the Partner Post

How do resellers/dealers become Polycom Certified?

  1. Review the Requirements for Channel Certification
  2. Submit an application:
    • Click here for details on how to submit an application: Application
  3. Wait for Polycom to e-mail your company's Certification Administrator concerning the approval of your initial application. You will not be able to proceed until you receive this approval.
  4. Attend sales and technical Training courses*
  5. Pass sales and technical Tests*
  6. Purchase Demo Equipment
  7. Renew Certification Annually
    * Amount of sales and technical training varies depending on certification level

Hotline: 408.474.2742 email: certification@polycom.com