Edgewater Networks Support and Maintenance Offering:
Key benefits to renewing your support and maintenance contract on Edgewater Networks’ solutions are as follows:

Access to Software Updates and Releases: Regular security patches and upgrades that entitle you to new and upcoming features, to help you better serve your existing and prospective customer communities.
Telephone Support: Access to Edgewater Networks’ technical assistance team, to answer technical questions and to assist you with remote troubleshooting needs.
Knowledge Base Access: This private site will be available only to customers with a current support contract, and will contain detailed technical documentation to assist with the installation, deployment, and troubleshooting of Edgewater Networks solutions. It will also contain proprietary documents organizations typically only share with their customers.


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