ScanSource sets you up for success by giving you access to Mitel’s most reliable and innovative solutions for your customers.
Heritage ShoreTel Products
Give your customers the ideal end-to-end communications solution. MiVoice Connect combines communications and collaboration tools into one user-friendly interface. Discover how MiCloud Connect improves company communication.
Combining phone, IM, video, desktop sharing, and conference calling, Connect ONSITE is our simplest online meeting system. It’s great for single sites, as well as multiple-site deployments.
This hosted, managed, VoIP phone service provides an experience users love, helping to improve company communication across enterprises.
Heritage ShoreTel Phones
These phone solutions are for any customers who are looking to add to their existing on-premises solution, install a new system, or add a cloud solution. We provide a flexible platform for growth by providing a leading-edge, UC premises-based system, now with capability to add cloud later.
The heritage ShoreTel Mobility router is an innovative and highly scalable network appliance that fuses IP telephony, enterprise wireless LANs, carrier cellular networks, and location technology to extend voice and unified communications (UC) to mobile devices.
Mounting Kits, Hardware, and Brackets
The heritage ShoreTel accessories include mounting kits, cables, phone bases, cables, and clips.
Heritage ShoreTel Appliances
Collaboration Service Appliances are sealed appliances, optimized for resiliency and security, designed to run heritage ShoreTel Collaboration software, including instant messaging, audio conferencing, and desktop sharing for Windows and Mac.
Siperator and Virtual Phone Network Concentrator
The VPN Concentrator securely connects remote IP phones to the rest of the system, enabling IT staff to implement a very secure and flexible remote work policy.
Software User Applications
The heritage ShoreTel Unified Communications Platform core software delivers the tools that form your business communication system, including voice routing, automated attendant, advanced telephony features, unified messaging, call accounting and reporting, and powerful workgroup routing capabilities.
Mitel MiVoice offers a complete range of flexible communications platforms—from modular, on-premises solutions to a single, cloud-ready software stream.
MiVoice Office ensures small- and medium-sized businesses are more flexible and responsive. Through a complete suite of out-of-the-box business productivity applications, your business will benefit from reduced costs and enhanced staff productivity. MiVoice Office delivers standard applications including: Unified Voice Messaging with Automated Attendant, Meet-Me Conferencing, Automatic Call Distribution, Hot Desking, Twinning, Mobile Hand-Off, Teleworking, and Reporting. In addition, MiVoice Office supports a range of advanced unified communications applications, via Mitel MiCollab and Mitel MiCollab Client. Check out the MiVoice Office 400 Hospitality offering.
With MiCloud Enterprise, you can bring unified, mission-critical communications into the cloud for increased efficiency, simplicity, and mobility. Designed for large enterprises and other companies that require a rich, unified-communications (UC) environment, MiCloud Enterprise delivers the highest levels of performance, reliability, and security through our global, mobile cloud.
Mitel MiVoice Business is a scalable communication platform that delivers voice, unified messaging, mobility, presence, conferencing, collaboration, applications, and more. It can meet the needs of businesses from 5 to 65,000 users, even if they work on a multi-site network.
Mitel MiCollab combines collaboration, mobility, and messaging into a single solution that empowers people to work together more easily and effectively—wherever they are, however they work, and whatever device they use.
Mitel MiContact Center makes the most of your call center. It has real-time and historic reporting, call routing, and customer self-service tools and support for email, web chat, and social media. Mitel Open Solutions offers third-party-compatible solutions for the open standards market. They use open interfaces to provide you with the choices you need, like integration with third-party applications, use of open standard servers, and the widest variety of mobile networks. This is for partners who work with Microsoft Skype for Business or other third-party voice vendors.
Mitel OfficeLink is the mobile solution for small business communities. Simple to use and easy to manage, Mitel OfficeLink delivers the essential features of a business phone system in a mobile application. This solution enables you to answer and maneuver multiple calls in real time from your mobile phone wherever you are. Mitel OfficeLink is uniquely focused on traditional voice-centric workflows that feature multiple incoming lines, conferencing, transfer, hold, hunt groups, group calling, call park, and more.