For video endpoints and infrastructure.

Polycom’s Premier Service Program provides customers with technical telephone support, advance parts replacement, software upgrades and updates, and access to the enhanced support portal. Polycom’s program is available through two service offerings: Premier and Premier Onsite.

  • Technical phone support 9 am to 5 pm, EST
  • Advanced part replacement—minimize downtime
  • Software upgrades and updates—take advantage of the latest software releases available
  • Polycom Support Portal—Polycom resources at your fingertips
  • On-site support (optional service)
  • Partner branded version also available