Cost-effective voice network management

The AudioCodes’ Element Management System (EMS) is an advanced solution for centralized, standards-based management of AudioCodes’ One Voice product portfolio:

  • Mediant VoIP product family
  • MediaPack media gateways
  • Microsoft Lync survivable branch appliances
  • 400HD IP phones family

AudioCodes’ EMS covers all aspects of efficient operation, administration, management and provisioning (OAM&P) of these voice network products. AudioCodes’ EMS enables service providers, hosted services and large enterprises deploying unified communications (UC) networks to cost-effectively manage their voice network throughout its complete life cycle.

    • Uniform end-to-end management of AudioCodes voice network elements
    • Mass upgrades, updates and provisioning
    • Easy and secure transition to VoIP deployments including UC, hosted business services and contact centers
    • OPEX and TCO reduction by using centralized tools to remotely operate the voice network components
    • Efficiency and simplified device operation, administration and fault management
    • Optimized to support day-to-day Network Operations Center (NOC) activities
    • Easy drill-down to low level configuration
    • Ensures smooth integration with higher layer network management
    • Complete FCAPS support for day-to-day NOC-based activities
    • Intuitive GUI with simple drill-down navigation for easy troubleshooting
    • Easy integration with NMS systems over the extensible AudioCodes API
    • Available both as a hardware-based product or as software running on a VMWare virtual platform
  • Northbound Interfaces NMS: Commands and traps are relayed via the AudioCodes API
    Supported Devices
    • Mediant 5000/ 8000
    • Mediant 500/ 600/ 800/ 850/ 1000/ 2000/ 2600/ 3000/ 4000/ 9000
    • Mediant VE and Mediant SE
    • 400HD IP phones family
    • MediaPack devices
    TMN Standards Support ITU-T recommendation M.3010 series; FCAPS functionality
    FCAPS Functionality Provides:
    • Fault Management
    • Configuration and Provisioning
    • Administrative Support
    • Performance Management
    • Security Functions