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  • Dialogic PowerMedia XMS

    ScanSource Communications, US/Canada
    Dialogic’s PowerMedia XMS is a powerful next-generation software media server that enables standards-based, real-time multimedia communications solutions for mobile and broadband environments. PowerMedia XMS supports standard media control interfaces such as MSML, VxML, NetAnn, and JSR 309, p...read more
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    Dialogic Standard Offerings

    ScanSource Communications, US/Canada
    Dialogic offers standardized technical training at Dialogic sites, on the Internet or at the customer site.  Dialogic operates training centers in the USA, APAC, Europe and Israel.  These Training Centers are equipped with the latest Dialogic hardware, software and product informatio...read more
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    Dialogic Technology Brief Fax over IP Solutions

    ScanSource Communications, US/Canada
    Although often overlooked, fax services and applications need to be part of a solid migration plan for moving communications services from PSTN- and PBX-based networks to IP networks and unified communications environments. Replacing traditional enterprise fax with a unified software solution (Fax ...read more
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    Dialogic Technology Brief Contact Center Connectivity

    ScanSource Communications, US/Canada
    As a leading provider of world class IP Contact Center solutions, Avaya enables enterprise customers to provide superior customer service on a global basis every day. Self-service interactive voice portals and agent-attended multi-modal contact center solutions are built on IP technologies, which m...read more
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    Dialogic Technology Brief Security and Interoperability Issues

    ScanSource Communications, US/Canada
    VoIP adoption has flourished over the past decade, allowing companies to streamline their voice and data networks, drive efficiency, and enable new applications with great success. In the past, VoIP deployments in the enterprise have primarily focused on IP PBX, unified communications, and VoIP net...read more
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    Dialogic HD Voice

    ScanSource Communications, US/Canada
    Exciting opportunities have opened up in the mobile industry with the advent of wideband audio, commonly known as HD Voice. Although enterprises have gradually been moving to HD VoIP within their own networks, tight budgets and PSTN connections, which utilize narrowband audio codecs, have minimized...read more
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    Dialogic Bringing Video to the Mobile Handheld Market

    ScanSource Communications, US/Canada
    Here you will find useful background on the evolution of the mobile wireless network, discusses some of the challenges to be overcome to make video to the mobile handheld practical, and presents some example use scenarios highlighting the potential for video to the mobile handheld market....read more
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    Dialogic Creating Streamed Video Content

    ScanSource Communications, US/Canada
    To provide the best possible video quality to mobile users who are likely to be watching video on 3G-324M or other mobile multimedia streaming environments with restricted video rates, special care must be taken in creating video content. This white paper provides basic information about video char...read more
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    Dialogic Contact Center Outsourcing

    ScanSource Communications, US/Canada
    Enterprises strive for service excellence to win new accounts and to serve existing customers, establishing long-term purchasing loyalty. The contact center, as the focal point of communications, is a strategic asset in achieving this goal. Customers have ever-rising expectations of service quality...read more
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    Dialogic TDM to IP Transition

    ScanSource Communications, US/Canada
    In today’s transitional communications market, service providers need to be ready to deploy solutions that work equally well in both IP and TDM networks and that are easy to transition from TDM to IP. The multi-service OmniVox3D® Voice and Video Application Server from APEX Voice Communic...read more
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    Dialogic Developing Next Generation Interactive Response Solutions

    ScanSource Communications, US/Canada
    Interactive Voice Response (IVR) systems have been a mainstay application for the delivery of automated self-service in the telecommunications industry for nearly three decades. IVR not only provides automated self-service, but also serves as a portal or access point for a range of communication ap...read more
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    Dialogic SmartCall Suite

    ScanSource Communications, US/Canada
    SmartCall Suite is a sophisticated development and deployment tool, which has been empowered for fast video service delivery with the video streaming capabilities of Dialogic® Host Media Processing Software. Video services can now be programmed in minutes instead of months through a robust drag...read more