EdgeView enables service providers and enterprise customers to easily scale their VoIP services through the central management and monitoring of Edgewater Networks’ EdgeMarc Intelligent Edges. Key functions include:
– automatically push configurations and updates to EdgeMarc devices, for quicker turn-ups.
– Collect rich data on each call, both on the LAN and as it enters the WAN. Enable proactive alerts based on user defined criteria, to solve issues before they escalate.
– EdgeView allows remote access to IP endpoints (including EdgeMarcs, IP phones, routers) for diagnostics. EdgeView stores records on each call, and enables functions such as packet capture for enhanced analysis.
– create reports and dashboards to monitor the performance of your network over time.