Innovation meets efficiency.

Experience the first Plantronics solution that supports analytics on both desk phones and softphones.
The Plantronics MDA400 QD series of advanced audio processors manages desk phone and softphone calls—and supports analytics on both. These audio processors, used with Plantronics compatible headsets, allow customer service representatives (CSRs) to seamlessly manage calls from desk phones and softphones, and support analytics on both. Simply add Plantronics Manger Pro software-as-a-service, sold seperately, to get analytics and insights that maximize efficiency and deliver exceptional customer experiences.

Compatible and adaptable:

  • Allows customer service representatives to take calls on desk phones or softphones
  • Supports Plantronics standard QD headsets, Plantronics digital QD headsets, and Y-training cables
  • Two variants are available: MDA480 QD for Plantronics standard QD headsets, and MDA490 QD for Plantronics digital QD headsets
  • Easy to use, in-line call controls
  • Superior noise and echo cancelation
  • Helps meet noise at work and Occupational Safety and Health Administration (OSHA) regulations
  • Backed by industry-leading Plantronics customer service

Greater insights with Plantronics Manager Pro:

  • Track analytics and gain insights from both desk phones and softphones with Plantronics Manager Pro, software-as-a-service sold separately
  • Benefit from Plantronics technology that detects and reports on call events, revealing insights to help make operations run more efficiently

Limited warranty information:

  • One-year limited warranty North America