For RealPresence Immersive

Polycom ImmersiveCare Service Program provides Immersive Telepresence customers with 24/7 technical telephone support, advance parts replacement, onsite support, software upgrades and updates, preventative maintenance and access to Polycom’s enhanced support portal.

Benefits include:

  • 24/7 technical phone support
  • Advanced part replacement—to minimize downtime
  • Software upgrades and updates—take advantage of the latest software release available
  • Polycom support portal—Polycom resources at your fingertips
  • On-site support included
  • Preventive maintenance
  • Partner branded version also available