Keynote Speaker: Jez Rose “The Behaviour Expert”

We were joined by renowned international keynote speaker Jez Rose - often called the "The Behaviour Expert." Jez hails from the United Kingdom, and is known for using humor and real-world experience in his training sessions for some of the world's leading brands. Learn from someone who knows a whole lot about changing behavior, improving customer service, leading effectively and having fun!

Check out some of Jez’s great content below and turn your ordinary into extraordinary.

How to Deliver Extraordinary Telephone Experience




Service Recovery – What To Do When Customer Service Goes Wrong




How to Deliver Extraordinary Customer Service




How to Make an Impact in your Organization